Frisian Motors

Manufacturer of electrical work and vehicles

Payments, shipping, returns and warranty

 

 

Payment options
At Frisian Motors you can use four payment methods. These payment methods are offered and handled by Mollie BV.
– Ideal
– Bank transfer in advance
– Paypal
– On account (only for dealers)

Shipping methods
The shipping method and shipping costs depend on the order. Our system is set up in such a way that each product has its own shipping method. When ordering multiple products, the highest rate is charged. The shipping costs are shown in the table below. All prices are exclusive of VAT.

 

  Netherlands Belgium Germany
PostNL Letter post € 3.95 € 4.95 € 4.95
DHL Parcel post € 9.95 € 11.95 € 12.95
Pallet € 55 € 55 € 125
Other (complete vehicle)

€ 0

€ 55

€ 199

 

Delivery time
When the ordered parts are in stock, they will be delivered within 1-2 working days within the Netherlands. A period of 3-4 working days applies to Belgium and Germany. If the product is not in stock, we will contact you with the expected delivery time. Of course you can also contact us before you order a product.

Vehicles and accessories do not have a standard delivery time. Depending on the season, current stock and customer requirements, an indication of the delivery time is given.

Returns
All parts have a trial period of 14 days. Return shipments are only accepted when the product is returned in its original condition. Any shipping costs for the return will be paid by the customer himself. After we receive the return shipment, the purchase price of all returned products, including shipping costs, will be refunded to your IBAN account number.

The vehicles and accessories are tailor-made for the customer, making it impossible
Do you want to return a product? Please contact us first. Our contact details can be found here .

 

Warranty
All products have a 12 month guarantee, unless the product description explicitly specifies a different term.

Do you have a defect? Please contact us first. Our contact information can be found here .